Returns & Exchanges
At Arylic®, we want you to be completely satisfied with your audio experience; therefore, we offer a 30-day return policy for items in their original packaging and condition. If your product is defective or does not meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Contact our customer support team at [email protected] within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original box, including all accessories, cables, and manuals to ensure a full refund eligibility.
Ship to Service Center
Affix the provided shipping label or RMA details to the exterior of the package and ship it to our designated electronics inspection facility.
Inspection and Refund
Once our technicians verify the item's condition and functionality, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing